Scheduling with AIRE
CONTACT INFORMATION
Meg Frens, MS, AT, ATC - Owner, AIRE Athletic Training
PHONE: 616-836-5243
EMAIL: meg@aireathletictraining.com
FAX: 888.608.4834
Emails and phone calls will be returned as soon as possible!
I will personally schedule your NEW patient appointment with you. Once you are officially a patient of AIRE, a scheduling link will be shared with you, making it easy to schedule and view your future appointments with me online anytime!
Appointments
Scheduling with Meg can be done after a referral is obtained by a physician familiar with your pain. This can be an MD or DO and be either your primary care physician or a specialist you have seen recently for your injury/condition who can issue this referral, most of the time without being seen as they understand your previous condition. A referral to use with your physician can be found below as well as on the "New Patient Forms" page, however most offices issue the referrals from their in-office referrals department and send it to the fax number provided above. The referral ensures I’m working within the requirements of my state practice act as an athletic trainer functioning in a private setting as well as ensuring quality care for your condition/injury.
Appointments are scheduled during most days of the week, with appointments mainly during the day, and evenings as possible. Clients will be reminded of their appointment by the SquareUp app and you can modify your reminder preferences once you have a profile. You may cancel your session by giving 24 hours’ notice on the prior business day, otherwise you’ll be charged for the missed session via invoice from AIRE, due upon receipt. For example, if your session is scheduled for Monday at 9:00a.m., you must cancel by Friday at 9:00 a.m. Please understand your time is valuable to both of us and also to others who may be waiting for an appointment during the week. If you miss your appointment or have to cancel within the 24 hour prior to your time, I’ll ask you pay the cancellation fee based on the session you had selected.
Your initial appointment will be between 60-90 minutes and follow up appointments available in either 30, 60 or 90min increments.
I DO NOT participate with any insurance and my business is out-of-network, self-pay. In some instances you may be able to send your insurance company an itemized receipt, but I cannot guarantee you will be reimbursed. A fee schedule will be discussed with you when we are scheduling your first appointment.
Prior to us meeting, I will send you a new patient email, and in this will be a link for you to fill out your Patient Intake Package, outlining some medical history from you, reasons for your visit, etc., as well as business guidelines for AIRE. Please make sure this is completed BEFORE you arrive for your first appointment so we can begin in a timely manner.
Please dress in comfortable clothing and shoes you are able to be active in and to perform exercises in the treatment room/gym. Various forms of exercise, movement and stretching will be used along with manual techniques and treatments during our time together. Please be ready for anything that might be helpful for you!
I love answering your questions about what is available through AIRE based on YOUR needs!
Please call or email me to start this conversation!